About our used cars
We specialise in supplying late model, low mileage vehicles, occasionally we may have older models available, which we will have taken in PX, sometimes these cars may be suitable “first time” cars, however, being a family business, if they do not come up to our standards and we wouldn’t be happy to sell them to our own children, they won’t be allowed on our forecourt!! We can source any vehicle, it may take up to a couple of weeks but if we don’t have what you are looking for we will do our very best to find it for you. Simply let us know your requirements. All used cars come with a 3 month/3000 mile warranty, which can be extended to 2 years. We operate a “pressure-free-zone” in our showroom, we don’t like to or need to pressure anyone into buying a car, we have in the past even talked someone out of it because they were over committing themselves to a finance plan…not usual practice we appreciate, but our customers’ needs always come before our profit. A good way to go out of business?? No, in our trade, a great way to stay in business is by being honest, upfront and often empathetic with our customers.
10 REASONS WHY I SHOULD BUY FROM DOWLEYS
- Dowleys are a trusted family run business who have been in operation in Carterton since 1979. We offer full dealer facilities and are bound by the Great Wall Promise. We are also a member of the RMI (Retail Motoring Industry) Trust my Garage scheme.
- We will always attempt to price match. If you find a cheaper quote within 20 miles of our showroom and can provide us with a copy of that quote we will aim to price match and attempt to beat it. We will never undertake any work without your prior permission.
- We have very high standards of customer care and high levels of customer satisfaction. We take pride in our personal touch. We aim to have a long term relationship with our Customers, ensuring they are happy with the service they receive. Customer care is of utmost importance to us. We are proactive and are always looking at ways to improve our service to our Customers and offer loyalty rewards.
- We have a low turnover of staff, our technicians are highly qualified, very knowledgeable and training is always kept up to date, so you know you can be reassured your vehicle is in trusted hands.
- Having been in the used car business for many years, we only sell high quality late model, low mileage vehicles, all of which come with a “No quibble, all inclusive 3000 mile/3 month warranty which is supplied by ourselves, to give drivers peace of mind.
- We offer a courtesy car facility and a collection/drop off facility to all our customers so if they are without a vehicle, interruption to their day is minimised.
- We have a comfortable waiting area where you enjoy free wifi and refreshments; we can even make sure the kids don’t get bored whilst waiting as there is a PS3 for them!
- We service and repair all makes and models of cars and can service from new without invalidating the Manufacturer’s warranty, using Original Equipment parts.
- We support our local community charities and also Help for Heroes.
- We are the appointed main agent for Falken Tyres, and supply all other main brands too, from budget to mid-range to top end.