The only place in the area who could mot my Trike well impressed with the prompt service and use of facilities whilst waiting.
Best customer service I have received from a garage, offered to give me and my daughter a lift home because it was raining. Then re arranged timing to fit in my work and kids school time. Very family friendly and helpful. I have had bad experiences with other garages in the area but dowleys is the best. Can't recommend more.
I recently had my two front car tyres changed where the staff were friendly and the service was quick and at a very good price - will use again.
If a garage helps you like this then they deserve a medal...
My son bought a £5k car from another garage in Brighton, and had a clutch go coming back from the garage on the day he collected it, with his mates, (he was young, "I don't need dad").
Dowleys helped me sort the offending dealer out as the warranty wasn't worth the paper. New clutch sorted by the dealer from Brighton...that didn't want to know.
If your going to buy a car or get a service done, go to Dowleys folks.
5* service!!! Their customer service is outstanding!!! They went out of their way to help us out as we had a real headache on our hands due to another garage yet they remained professional and impartial in the situation. They squeezed us in for a MOT that day and knowing we needed the car on the road when it failed they even squeezed us in for a retest the following day once the work was complete!! Fair pricing too and we will certainly be using them again! Its hard to find a good honest garage that care about their customers.
A very trustworthy garage - they have been great!!! I would highly reccomend. I drive for over an hour to get my car serviced there as after I moved away I have never found a garage nearly as good.
Had a test drive with Richard Dowley, brought a Great Wall over to me for a test drive, rang me back a couple of days later and worked out a very good price on a PX, very impressed with the Great Wall Steed. I've now had the vehicle just over 12 months, had a couple of warranty repairs, can only say the service I have received has been excellent and I have referred Dowleys and the Great Wall Steed to several of my friends. I am always shooting, rough shotting, game shooting and vermin control, must say the Steed is more than capable on and off road, very impressed. I am always being asked about the make of the vehicle and where I have got it from and can only sing their praises.
Friendly reception staff, comfortable waiting area with free wifi, TV and vending machine. Great service, thanks!
excellent....just bought a very nice car today prof dealing,friendly,very helpfull......recomended & thanks
Lovely team and comfortable customer service.
I bought a car from Dowleys and am impressed by the service and friendly approach from this family run business. After sales service is exemplary and my wife and I cannot recommend them highly enough. Many thanks to all at Dowleys.
excellent service, very friendly and helpful staff, will certainly recommend and use them again
Thank you so very much for your kind donation of an MOT test voucher for the raffle held during our Dinner/Dance on Saturday last in aid of the Air Ambulance Service.
Really friendly staff and helpfull with anything. Very clean facilites. Will use and recomend any day.
Had 2 new tyres fitted to my car today and was quoted a price over the phone including fitting, balancing, VAT and disposal. They were far from the cheapest however their location offered me convenience. On collecting the car the work was carried out to a satisfactory standard. However the price quoted miraculously escalated significantly. Supposedly this included a 10% discount for "Service and Local Personnel" I suspect this discount is worthless as the price is not even competitive after the discount. I complained and absolutely nothing was done to address my concerns. At best I would say this is sharp practice. Personally I will not use the garage again and it even made me angry enough to take the time to post this review.
Had Dowleys fit my Transporter with two new van tyres. Very pleased with the customer services and all staff.
Will be back to have tracking done shortly.
Waited only for a short while in the comfy area which had free Wi-Fi :), magazines, TV and a hot drinks section.
Will return :))))
bought a Ford galaxy from these guys, very smooth and easy transaction. Thanks Richard very pleasant service.
Got my triumph in for an MOT. Staff were waiting for me so no waiting. Staff friendly.
Excellent service and very friendly staff. After sales service is exemplary. A very well run family business. My wife and I would not hesitate to use them again.
I have used Dowleys for several years now for MOTs and Servicing of the familys cars and have always had excellent service even at very short notice for urgent work. They are always friendly and helpful explaining all work necessary and costs in advance so no shocks!!